Terms and conditions

Placing the order implies full acceptance of these general conditions of sale.

Senatore Vini will send, after completing the order, an email confirming receipt of the order. The user is invited to print the email and keep it. If he does not receive it, the consumer is invited to contact our customer service.

In the event of any impossibility, even temporary, to process the order partially or totally, Senatore Vini will promptly contact the user to make arrangements, without prejudice to the possibility for the user to request cancellation, even partial, of the order. order and the refund of any corresponding amount already paid.

If the user’s data is incomplete or otherwise inaccurate (so as to make delivery of the package impossible), Senatore Vini will contact the user before processing the order.

The prices of the Products published from time to time on the site cancel and replace the previous ones and are subject to the actual availability of the products.
Prices do not include transport except where expressly indicated.

The shipping cost will be calculated on the cart page.

Payment takes place at the same time as the order on the PayPal site via credit card or other payment methods accepted by said service.

The Customer may exercise the right of withdrawal within 10 working days from the date of receipt of the goods by means of written communication to be sent to Senatore Vini S.r.l. – Località San Lorenzo – 88811 Cirò Marina (KR) by registered letter with acknowledgment of receipt. This communication must contain the data necessary to identify the order, the desire to renounce the purchase and the product or products for which you intend to exercise the right of withdrawal, attaching a copy of the tax document (Invoice or D.D.T.). In case of exercising the right of withdrawal, the Customer undertakes to fully return, in unaltered conditions and in the original packaging, the products received at the same address used for the registered letter. The right of withdrawal is however excluded for products not delivered, due to the absence of the Customer from the place of delivery and for those which upon collection are altered or damaged due to the delay caused by the Customer himself.

If the withdrawal is carried out according to the methods and terms set out above, any amount already paid for the products will be credited to the buyer by bank transfer to his account.

The refund is made in the shortest time possible, and in any case within 30 days from the date on which Senatore Vini, having received notice of the withdrawal from the Customer, also receives the ordered goods intact and in the original packaging at the following address Località San Lorenzo – 88811 Cirò Marina (KR). The costs for returning the Products to Senatore Vini S.r.l. not only refundable and remain, by law, the responsibility of the customer.

Any complaints must be addressed to Senatore Vini S.r.l. by sending an email to info@senatorevini.com, by telephone at 096232350 or by post by writing to Senatore Vini S.r.l. Società Agricola Località San Lorenzo – 88811 Cirò Marina (KR)

The sales contract between the Customer and Senatore Vini S.r.l. Società Agricola is intended to be concluded in Italy and regulated by Italian law. For the resolution of civil and criminal disputes arising from the conclusion of this distance selling contract, if the Customer is a consumer, the territorial jurisdiction is that of the reference court of his municipality of residence; in all other cases, the territorial jurisdiction is exclusively that of the Court of Crotone.

Shipping

To ensure that our products arrive at their destination in the best conditions, we have signed an agreement with an industry leader in the transport of perishable goods: SDA Express Courier. This ensures that our products receive maximum attention during handling.
All shipments can be tracked online via our partner’s website.

Shipping costs will be calculated according to the table below:
For orders
from €0.01 to €99.99: €15.00
from € 100,00 to € 249,99: € 10,00
FOR ORDERS OVER 250.00 EUROS, SHIPPING COSTS ARE FREE.

TRANSPORT COSTS REFER TO SHIPMENTS WITHIN THE NATIONAL TERRITORY.

FOR SHIPMENTS ABROAD WE INVITE YOU TO CONTACT US:
By email to the address: info@senatorevini.com
By telephone at the numbers: +39 096237350 o +39 3346603740

All orders will be shipped within 5 working days, subject to stock availability which will be promptly communicated to the customer.